Licensed Massage Therapist - Resort Spa & Guest Experience

Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products. Responsibilities : * Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices * Ability to effectively perform all spa treatments and services as defined by the position being performed * Ability to properly apply oils, lotions, and other appropriate products * Properly care for equipment and use proper amounts of products to be cost effective * Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures * Perform prep work and properly clean and restock room as required * Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions * Handle Guests questions and concerns professionally and courteously * Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction * Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends * Must be able to perform all massage treatments offered by Tenaya Stone Spa * Additional leadership opportunities may be available that would require completion of an additional practical/assessment Basic Qualifications : * You must be at least 18 years of age to be considered for this role * Must currently hold and maintain state Massage Therapist license (with state of California) * Previous experience in a spa or hotel environment * Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods * Possess complete knowledge of all services and products while educating Guests * Strong verbal communication skills * Must have enthusiasm and possess excellent guest service skills * Receptive to special requests and proactive in anticipating Guests needs * Knowledgeable about The Disneyland Resort and surrounding area Preferred Qualifications: * Previous leadership experience in a spa environment * Basic computer knowledge Additional Information : SCHEDULE AVAILABILITY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This roles is Full Time and requires full availability, including working evenings, weekends and holidays when needed. SUBMITTING YOUR APPLICATION After clicking " Apply for this job " below, the employment application will open in a new window. Please complete ALL pages of the application by clicking " Next " on each page, then " Submit " on the final page. Keyword: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRSpa, DLR Spa, DLRResortRoles, DLR Resort Roles The pay rate for this role in California is $21.13 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits (https://jobs.disneycareers.com/benefits) .