Logistics Customer Service Rep

Logistics Customer Service Rep

Logistics Customer Service Representative (Order Processing) Location: Flowery Branch, GA Schedule: Monday-Friday, 8:30 AM-5:00 PM Pay: $20/hour Position Type: Full-Time, On-Site (Not Remote) We are seeking a detail-oriented Logistics Customer Service Representative to support order processing, customer service, and inventory coordination in a fast-paced environment.

Key Responsibilities

• Process and enter customer orders accurately.
• Provide order status, delivery updates, and freight information.
• Coordinate with warehouse staff to ensure timely shipments.
• Create invoices, shipping documents, and freight quotes.
• Process returns, credits, and freight claims.
• Maintain accurate customer and inventory records.
• Respond to customer inquiries by phone and email.
• Support inventory accuracy and customer satisfaction initiatives.

Qualifications

• 2+ years of experience in customer service, logistics, order processing, billing, or a related field.
• Strong data entry, organizational, and multitasking skills.
• Excellent communication and problem-solving abilities.
• Proficiency with Microsoft Office.
• Customer-focused with strong attention to detail.
• Bilingual (Spanish or French) preferred.

Resume required. If you thrive in a fast-paced environment and enjoy providing excellent customer service while supporting logistics operations, we'd love to hear from you!