Logistics Manager - Systems

Logistics Manager - Systems

This role owns the logistical execution behind Intuitive's daVinci and ION customer installations at a global scale. Functional expertise is key to executing the most optimal plan; however, given the importance of delivering the ideal experience for our customers, this role also owns the operational narrative to executive leaders across multiple Commercial and Operations teams. Translating complex constraints and opportunities into audience-appropriate messaging is crucial to stakeholders ranging from frontline teams to the most senior levels of Intuitive.

The ideal candidate is a strategic problem solver and exceptional communicator who maintains a customer-centric mindset and can move seamlessly between detailed and executive-level business discussions. Leading a team of Coordinators while establishing scalable processes will enable Intuitive to reliably deliver on commitments to our customers.

Essential job duties include overseeing global inventory replenishments and customer final-mile deliveries, translating detailed updates into context-appropriate messaging directly to key partner functions, supporting internal and external audits in partnership with Quality and Regulatory teams, establishing, refining and measuring KPIs, leading, coaching and developing a team of Specialists, and collaborating with partner functions to resolve gaps in tools and processes that hinder efficient achievement of customer and internal goals at scale.

Required skills, experience, education, and training include a BS/BA degree or equivalent, 5+ years of experience leading people and process, managing capital shipments through various modes of transport to domestic and international markets, exceptional communication, proven ability to operate effectively in a rapidly changing environment, strong relationship-building skills, and proficiency and comfortability with various software programs.

Working conditions include primarily an office environment, with occasional warehouse walking and lifting, regular collaboration with internal and external teams across multiple geographic regions and time zones, may require occasional travel to domestic and/or international warehouses or corporate offices, and may require work outside standard business hours to support critical customer deliveries.

Preferred skills and experience include experience in medical device, healthcare, capital equipment, or other highly regulated industries, Lean Six Sigma certification, and APICS Certification.

Additional information includes a note on proof of vaccination against certain diseases including COVID-19, equal opportunity employment, U.S. export controls disclaimer, and accommodation & accessibility notice.