Loss Prevention Manager

Loss Prevention Manager

The Loss Prevention Manager plays an important role in the safety and success of the hotel. The primary job function is coming up with ways to prevent loss and ensure workplace safety. The Loss Prevention Manager oversees the Loss Prevention Department to ensure proper and effective response to all security and safety related incidents. The candidate will provide leadership, coaching, training, and progressive discipline when necessary to all associates within the department. The candidate will have responsibilities to include, but are not limited to, management of lost and found, property loss investigations, injury investigations, and detailed report writing. The candidate will also be responsible for implementing fire drills, maintaining the safety of the hotel, and conducting monthly safety meetings.

Oversees the Loss Prevention Department to ensure proper and effective response to all security related incidents

Implement strategies which positively impact loss to the hotel

Analyze major areas of shrink opportunity using current reporting and suggesting affordable, effective software programs to streamline this process

Develop and oversee hotel loss prevention operations incorporating loss prevention reporting, detection and, conducting investigations in accordance with corporate policy

Design, implementation, and control of loss prevention policies

Work with upper management and managers in other departments to identify opportunities to lessen loss and protect hotel assets while enhancing customer safety and satisfaction

Develop and implement training programs and initiatives for all levels of field personnel to combat loss prevention issues and promote safety in the hotel

Partner with Upper Management, Human Resources, and hotel department Managers to conduct investigations and operational assessments in order to create action plans that address Safety and Loss Prevention

Responsible for implementing new Loss Prevention Technologies: Intrusion/fire alarms, CCTV systems, locks

Implement, train, and certify Hotel Management in the "Manager of Duty" (MOD) Process.

Work as the Manager of Duty when assigned and required

COMPETENCIES

Judgement/Decision making skills

Integrity

Stress Management

Independence

Resourcefulness

Adaptability

Team Player

Communication written/oral

Energy

Team Building

SKILLS

Problem Solving & Decision Quality: Able to use logical and analytical methods to solve problems with effective solutions

Relationship Management: Able to build constructive and effective relationships with a diverse group of different hotels' department leaders

Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team

Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed expectations

Possess strong organizational and time management skills

Demonstrates strong listening, written, and oral communication skills

EDUCATION/EXPERIENCE

Bachelor's Degree in business related field

Previous experience with law enforcement

Familiarity with progressive loss prevention and safety strategies

Familiarity with the hospitality industry, in particular hotels

Formalized interview/interrogation training

Knowledge of OSHA policies

WORKING CONDITIONS

Ability to handle stressful situations involving hotel guests and associates

Ability to be on your feet for 8 hours or longer during a shift