Manager, Dining Operations - Stingers

Job Title

Plans, develops, implements and oversees programs and services in the assigned University Dining's retail and/or residential dining operations on a specific campus and/or location, which may include oversight of both front and back of the house operations. Responsible the management of assigned staff.

Job Description

Provides a superior dining hall experience that meets the lifestyle needs of students. Ensures that KSUs self-operated dining program provides exceptional food variety, quality, cleanliness, and freshness. Assists and coordinates with maintenance staff and KSU Facilities to ensure the dining program has equipment that is well-maintained and functional at all times. Responsible for labor management of assigned employees including but limited to, hiring, employee relations, performance management, and scheduling. Responsible for assisting department leaders in managing expenses, generating revenues, and the overall financial success of the dining program. Assists leaders in implementing new culinary programs and promotions in conjunction with the marketing and culinary team. Manages, trains, and develops staff to include direct reports.

Required Qualifications

High school diploma or equivalent. Manager ServSafe certified or obtains certification within twelve (12) months of hire. Two (2) years of relevant work experience at a food service establishment as a supervisor or assistant manager.

Preferred Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field. Previous experience in a higher education food service setting in a supervisor or Assistant manager role.

Knowledge, Skills, & Abilities

Able to handle multiple tasks or projects at one time meeting assigned deadlines. Able to communicate with a variety of internal and external customers. Knowledge of and proficient in HAACP Standards. Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite). Must be a self-starter. This position must be skilled in critical thinking, relationship building and customer service. Strong attention to detail and follow up skills. Strong customer service skills and phone and e-mail etiquette.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

This is a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time.

Background Check

Standard Enhanced Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.