Market Manager I (Bank)/Req 1201 Onsite Only

Market Manager I

The Market Manager I is responsible for the administration of a small branch or satellite office including sales, service, operations, lending, deposit generation, customer service, compliance, safety and security.

Develops new business activity and deposit growth through participation in business development calls.

Achieves individual and branch goals sales, referrals and retention of existing account relationships.

Supports and promotes the Bank's Customer Care Commitment by consistently providing a superior level of service.

Job Requirements for the Market Manager I:

• Three to five years prior related job experience in a financial institution, preferably a banking institution.
• Related job experience to include: Branch Management, Consumer Lending and Sales.
• Excellent customer relations skills in order to sell and cross sell bank deposit and loan products.
• Strong communication and interpersonal skills to effectively deal with customers, coworkers and others.
• Detail oriented with solid organizational skills.
• Must be goal driven and able to adapt to change.

Specific Job Functions for the Market Manager I:

Sales & Service:

• Develop and manage an outside calling program focused on generating new business customers, and retaining and growing existing customer relationships.
• Maintain a schedule that allocates sufficient time between in branch activities and outside business development in order to achieve assigned goals.
• Uncover opportunities and provides customers with appropriate products and services that meet their needs.
• Coach and mentor staff to develop their sales and service skills.
• Manage staff's sales activities to support the Bank's sales and referral goals

Operations & Control:

• Oversee the general operation of the branch to ensure ongoing compliance with company policies, procedures, security and various governmental regulations (i.e., OFAC, HMDA, Flood, GLBA, Bank Secrecy, CIP/CDD, etc.)
• Responsible for ensuring branch audit and security requirements are met.

Community Involvement:

• Represent the bank at various community events.
• Maintain professional memberships in local civic, business and community organizations to enhance the Bank's market presence.
• Encourage staff participation in community activities.

Management:

• Provide leadership, supervision, coaching and mentoring to staff.
• Assist in the administration of various Human Resource programs (i.e., performance evaluations, hiring, disciplinary documentation, etc.)