Member Glow Specialist

Member Glow Specialist

Bay Area Organization of Black Owned Businesses (BAOBOB) seeks a Member Glow Specialist to manage and schedule member satisfaction projects. The Member Glow Specialist will identify and secure new business members to join the BAOBOB network. The ideal teammate is: Friendly Organized Proactive Punctual Multi-tasker Community focused, Bay Area based Committed to dismantling systemic inequities in the Black community via improved economic stability

TASKS AND RESPONSIBILITIES

• Membership Sales: generate and pursue qualified business leads
• Member Care: understand and implement mission and strategy for canopy (top tier) members
• Social Media: help bloom member engagement and manage expectations
• Team Meetings: attend and provide weekly updates
• Project Management Support crm and project management software integration
• Research and Development: establish, document and maintain authoritative knowledge on Oakland's small business economy. Attend events hosted by BAOBOB and BAOBOB members as scheduled

COMPENSATION

20 hours monthly at $19/hr (add'l hours with approval) 10% commission on new membership income (sales) after 30 day orientation

Requirements

• AA or minimum 2 yrs college
• 2 yrs customer service experience
• Proficiency with project management software (Zoho or similar)
• Proficiency with social media platforms (FB, Instagram, LinkedIn)