MEMBERSHIP CONSULTANT

Membership Consultant

Arch Amenities Group, the world's leading fitness, spa, and leisure firm, is currently hiring a Membership Consultant. The Membership Consultant is responsible for establishing and maintaining a quality membership base for the facility.

Responsibilities:

Provide facility tours to prospective members/sales presentations.

Handle telephone solicitation, prospecting, and other follow-up.

Generate membership prospects.

Complete paperwork for new members.

Handle membership additions/deletions.

Execute member retention program.

Assist with the development of promotional materials to generate prospects, member introductory packet.

Schedule facility usage for rentals and secure adequate staff.

Keep reception desk fully appraised of any issues

Attend all scheduled training and meetings as required.

Attends meetings with supervisor

Ensure the desk and surrounding area is safe, clean and orderly.

Is timely and punctual when reporting to work.

Tactfully able to communicate and enforce rules with participants.

Other duties as assigned.

Qualifications:

High School diploma or GED

Sales experience in a service oriented industry

Effective leadership, promotional and management skills with a strong work ethic

Possess the ability to prospect new members

Possess effective verbal/written communication and expression.

Good listening skills with the ability to show empathy.

Adaptable and flexible under stressful and/or unusual situations.

Must exhibit organizational and time management skills

Ability to work independently.

Excellent customer service skills

Energetic, enthusiastic and motivational

Professional manner, discretion, and appearance

Able to show initiative and make decisions

Positive and enthusiastic attitude towards job and facility.

Must be able to trouble shoot and anticipate problems.

Consistently exhibit team spirit promoting a productive environment.

Ability to meet deadlines

Ability to stand for long periods

Awareness of proper body mechanics to prevent injury

This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk

The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

Ability to lift 25 lbs.

Normal work hours: varied to include nights, weekends, and holidays

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.