Multicultural Marketing Manager

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The Multicultural Marketing Manager is responsible for developing and executing marketing strategies that effectively engage diverse audiences across multicultural segments. With a strong analytical and consumer centric mindset, this role translates insights into integrated, multi-channel marketing plans and ensures alignment across paid, owned, earned and emerging channels, in partnership with internal and external teams. They work in close collaboration with clinical and administrative business leaders to understand business objectives and ensure marketing goal alignment. This role embraces AI, leveraging it to improve performance and gain efficiencies, in a culture that values experimentation and measurement.






Major Responsibilities:






Growth Marketing Strategy












  • Independently develop and execute integrated growth marketing strategies informed by consumer insights, data, and business priorities














  • Translate research, analytics, and market signals into actionable marketing plans that drive performance across the full consumer journey














  • Define audience strategies using segmentation, personas, and journey insights to deliver relevant,




    data


    -


    driven




    campaigns














  • Target key audiences by applying a strong understanding




    of all media channels, including digital and emerging channels, to deploy




    the most effective


    , data-drive


    n




    marketing




    mix











  • Leverages consumer insights, cultural trends, and market research to create impactful campaigns that drive brand awareness, consideration, acquisition, and loyalty among multicultural communities.











Cross






Functional




Leadership and Collaboration












  • Lead




    cross






    functional




    teams and agency partners through influence, aligning stakeholders around shared goals














  • Serve as a strategic marketing advisor, clearly communicating plans, performance, and insights to business and marketing partners














  • Operate effectively in a matrixed environment, balancing competing priorities while




    maintaining




    accountability for results











  • Partners closely with internal stakeholders, agencies, community organizations, and cross-functional teams to ensure marketing efforts are culturally relevant, inclusive, and aligned with business objectives.











Performance, Optimization, and Innovation












  • Define




    goals,




    objectives


    ,




    KPIs,




    and






    success metrics to continuously improve campaign effectiveness and ROI














  • Leverage data, analytics, testing, and emerging tools (including AI and automation) to drive ongoing performance improvement














  • Stay connected to evolving media platforms, consumer behavior, and industry trends to inform marketing strategy and execution












Licensure, Registration, and/or Certification Required:




  • None Required.






Education Required:






  • Bachelors Degree




    or relevant




    knowledge




    in Marketing, Communications or




    other




    business-related field










Experience Required:






  • 7


    + years of experience in marketing




    or other business-related field




    and management










Knowledge, Skills & Abilities Required:








  • Strong analytical mindset with proven ability to turn insights into marketing action














  • Deep understanding of digital marketing, emerging media channels, and their role within an integrated strategy














  • Experience leading work through influence across




    cross


    -


    functional




    teams














  • Ability to synthesize complex information and communicate clearly to diverse stakeholders














  • Working knowledge of CRM, performance measurement, and full






    funnel marketing strategy














  • Excellent written and verbal communication skills










Preferred Job Requirements




Preferred Education:






  • Masters Degree




    preferred










Preferred Experience:






  • 7+




    years experience




    in engaging diverse audiences across segments








Preferred Knowledge / Skills / Abilities:






DISCLAIMER




All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.




This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.


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