Operations Coordinator 1

Learning & Development Operations Coordinator

This role sits within the client's HR's Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you'll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.

The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client's culture and inspire connection. The ideal individual is comfortable owning repeatable, day-to-day operational activities, ensuring a consistent and high-quality experience for learners and partners.

2+ years of experience in operations, event planning & coordination, or a related field

Bachelor's degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and training

Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work

Strong attention to detail and follow-through

Team player who builds & maintains trusted, productive working relationships with stakeholders & partners

You'll execute the day-to-day operations that bring the client's learning programs to life. Your work ensures programs are delivered smoothly and consistently.

Coordinates and supports delivery of learning experiences

Coordinate event planning logistics, including room booking, catering requests, A/V needs, & room set up

Collects, validates, and maintains content and participant data in Workday Learning

Executes session communications to facilitators and participants through Campaign Monitor

Maintains accurate program data in Airtable

Monitors & responds to employee requests through ServiceNow

Resolves routine administrative issues & escalates risks appropriately

Supports finance and vendor administration activities, including invoicing & new purchase orders

Location and/or time zone and expected work schedule: WHQ, M-F biz hrs.; remote Fri need someone with flexible hours- could be 7am start some days

Team details & who they will work with: Will work L & D ops (team is 5 FTE's and 2 ETW's) work closely with facilitation team

Desired Candidate Profile: Minimum required years of experience: 2+ Education requirements: No Must have skills: Strong attention to detail and follow-through Administrative asst, event planning, HR Operations, don't need L & D experience (don't want content creators) Pick up technology quickly

Nice to have skills: Looking for someone who has worked in a team environment and is able to work well within a collaborative environment Self starting is needed

Interview Details: Interviewers: 1st round with HM, 2nd round with a panel of team members (1or 2 people) # of Rounds: 2 Duration of Interview: 45 mins