Operations Manager

Operations Manager

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

POSITION SUMMARY

The Operations Manager leads one or more large volume operation(s), which may serve a multi-disciplined customer base or multi-facility operations. This position is responsible for employee safety, customer relations, operational oversight, business metrics, staff development support and P&L. They are involved in business development and contracts, along with team leadership initiatives and improvement projects.

Classification: Full Time, Exempt

Reports To: General Manager

Supervises: Operations Supervisors, Leads and/or Employees

Department: Operations

Travel Required: Up to 10% or as needed (ability to relocate preferred)

ESSENTIAL RESPONSIBILITIES

Maximize productivity, quality and service throughout operations by utilizing best practices for facility layouts, material handling concepts, technological enhancements and measurements and further communicate changes to office personnel

Create and report on business plan objectives vs. actual results to senior management and/or clients as required

Support front-line leaders and employees to grow and develop an eye for attraction and retention of talent

Arrange staffing needs to ensure distribution centers are staffed correctly

Ensure safety and efficiency throughout the operation according to customer and employer procedures

Serve as the point of contact for customer relations and build relationships with customer stakeholders to ensure business needs are executed seamlessly

Conduct start-up meetings, weekly walk-around reporting, project teams and training to drive corporate culture and keep the team informed on company/building news

Maintain basic knowledge of all operational functions to instruct/train team members in every department

Develop continuous improvement processes to streamline operations

Authorize and monitor operational expenditures

All other duties as assigned

MINIMUM QUALIFICATIONS

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don't meet every qualification.

Education & Experience

3 5+ years of management/supervisor experience preferred

Previous experience with staff development, facility layout, multi-shift operations, project management and inventory management preferred

Bachelor's degree in business, logistics, operations or equivalent education/work experience preferred

Proficiency in Microsoft Office tools preferred

Expert knowledge of warehouse management systems preferred

Prior P&L exposure and warehouse/transportation experience preferred

Capabilities

Excellent verbal, written, interpersonal and organizational skills

Strong team building skills

Strong analytical, critical thinking and decision-making skills

High energy and the drive to implement organizational change

Self- and people-driven learner

Comfortable speaking in front of multiple associates and customers

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

Hear, read and comprehend, write and communicate

Frequently sit, type and perform repetitive wrist motion

Frequently stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces

Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

Use material handling equipment that must be operated according to specific operation procedures

Spend 50 75% of time on warehouse floor in fast-paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.

Experience Fulfilment at ODW Logistics

Pay grade level 15

Salary range 63,000 to 84,000

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.