Organizational Change Management (OCM) & Training Lead

Senior Program Manager (OCM & Training Lead)

Company Description Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation.

Role : Senior Program Manager (OCM & Training Lead) Location : DC/Philadelphia/Wilmington Metro Area Type: Contract OCM Training & Deployment Support

• Travel to field locations to support training sessions
• Facilitate training classes onsite and virtual
• Assist with ensuring user readiness (training materials, access, environment setup)

Mobile Device Support

• Analyze mobile device management settings and process
• Provide suggestions for improvement and enablement of bringing current operations to scale

Experience supporting system rollouts or go-lives (especially multi-site) Experience working with field operations teams (e.g., mechanical, transportation, industrial environments) Experience agile and reporting tools using Figma, Confluence, Jira, Tableau Certifications: SAFe, Prosci, Kotter Preferred: Training experience with UKG Time & Attendance Sytem and/or Maximo(Asset Management System) Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.