Outpatient Phlebotomy - Cary Cancer Center - First Shift

Outpatient Phlebotomy - Cary Cancer Center - First Shift

Work Arrangement: On-Site Requisition Number: 269148 Regular or Temporary: Regular Location: Cary, NC, US, 27518 Personnel Area: DUHS CLINICAL LABS Date: May 21, 2026

General Description

Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians' offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients.

Job Duties

• Perform a variety of routine and specialized procedures.
• Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, and specimen management.
• Obtain total volume, perform aliquot and distribute all urine specimens. Properly determine urine volume. Properly label aliquot containers.
• Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level.
• Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
• Utilize standard equipment to maintain positive patient identification through the maintenance of all clinical laboratory records, register/accession patients/specimens, and perform order entry as required.
• Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
• Receive and process specimens as required by respective laboratory area procedures and protocols.
• Receive specimens into the laboratory using Beaker. Positively ID all patient specimens, and verify all laboratory labels/requisitions, ensuring a valid order. Properly sort all specimens.
• Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff; perform messenger/courier activities as required.
• Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware.
• Utilize various hospital information systems and software. Assist with the maintenance of specimens and/or slides. Perform routine maintenance as required by laboratory procedures. Assist with word processing, miscellaneous office tasks, and maintaining office records.
• Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation are recommended. Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.

Experience Clinical Technician I Alternatively, an equivalent combination of relevant education and/or experience. One year of previous clinical lab experience is preferred.

Clinical Technician II Alternatively, an equivalent combination of relevant education and/or experience. Must have at least 2 years' experience as a Clinical Tech I or Certification as a Phlebotomist plus achieve the required competency level for specified job responsibilities.

Degrees, Licensure, and/or Certification Clinical Technician I For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized agency/board is recommended. Certification of Basic Life Support preferred.

Clinical Technician II For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency may be required. Certification of Basic Life Support preferred.

Knowledge, Skills, and Abilities Basic phlebotomy and specimen processing techniques. Knowledge of medical terms preferred. Basic computer skills. Effective communication skills. Effective professional communication skills to interact with patients/ customers.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.