Paratransit Coordinator

National Ambulance Springfield, MA Posted 1 days ago
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Paratransit Coordinator

National Ambulance LLC located in Springfield, MA is the fastest growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.

Position Overview: Paratransit Coordinator is a Full Time Position with Benefits

We are currently seeking a highly motivated Paratransit Coordinator to manage our daily operations. Flexibility is a key component in the success of this role within our company.

Attributes:

  • Integrity
  • Honesty
  • Self Motivated
  • Strong Organizational Skills
  • The abilities to multi-task and function effectively in a team environment
  • Excellent Analytical Skills
  • Ability to Learn & Teach
  • Customer Service Driven
  • Excellent Peoples Skills

Responsibilities:

  • Coordinate Stretcher Van and Wheelchair Van Operations.
  • Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.
  • Conduct field operations Quality Assurance and Control.
  • Update and implement Standard Operating Procedures for Stretcher Van and Wheelchair Van Operations.
  • Lead Meetings
  • Interdepartmental regular communications to ensure company objectives are met.
  • Statistics Generation via excel spreadsheets.
  • Disciplining and Terminating staff
  • Investigation of Incidents, Accidents, Injuries.
  • Coordinate Partransit field logistics
  • Purchasing & Inventory Control
  • Corporate Compliance
  • Customer Service Issue Resolution

Requirements:

  • Degree or equivalent work experience is required.
  • Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
  • 2 or more years of supervisory / management experience is desirable
  • Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
  • Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.

Benefits:

  • Health & Dental Insurance
  • Paid Time Off
  • Flexible Scheduling
  • 401K Plan with Employer Match
  • Incentive Programs
  • Paid Continuing Education
  • Emergency Medical Technician Certification
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