Part-Time Center Associate Sinking Spring 5606

Part-Time Center Associate

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

Provide prompt and courteous customer service

Process customer orders effectively and efficiently

Promote the sale of products and services

Ensure accuracy in the processing of customer orders

Assist with store operations by stocking, organizing, and maintaining the customer service counter area

Answer phone calls and respond to customer emails

Provide additional support to the store Manager as requested

Other duties as assigned

Qualifications

High school diploma or equivalent

Previous retail or customer service experience a plus

Computer literate with experience in printers, copiers, and other electronic equipment

Excellent customer service and organizational skills

Ability to multi-task in a fast-paced work environment

Excellent communication skills

Availability to work part-time schedule

Must be able to lift 50 pounds