Part-Time Veterinary Receptionist (Care Coordinator) - North Brookhaven Veterinary Hospital

Part-Time Veterinary Receptionist (Care Coordinator)

PetVet Care Centers' North Brookhaven Veterinary Hospital is currently seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people providing exceptional and compassionate care at every stage for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

North Brookhaven Veterinary Hospital in Brookhaven, Georgia, is located just outside of Atlanta and proudly serves the Brookhaven community and their beloved dogs and cats. We're a well-balanced, positive team with a supportive culture and a desirable schedule closing at 6 p.m. on weekdays and 1 p.m. on Saturdays (Sundays off woo hoo!). Nestled in a charming plaza with great restaurants, child care, and a nearby park (walking distance from the hospital), our hospital offers a warm, community-focused environment where every team member can thrive.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Minimum 4 years of veterinary experience

Preferred Skills (Nice to Have)

• 5 and more years of veterinary experience

Schedule: Looking to fill a hole in our Monday, Tuesday, and possibly Saturday schedule (subject to change)

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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