Parts Back Counterperson | Hourly + Bonuses - Tuttle-Click Tustin Chrysler Jeep Dodge RAM

Parts Back Counterperson

Salary Range $24.00 - $33.00 Hourly Category Parts - Warehouse

If you're detail-oriented, enjoy working in a fast-paced automotive environment, and take pride in supporting technicians with the right parts at the right time, this role was made for you. As a Parts Back Counterperson, you are a crucial link between the service department and the parts department, helping keep repairs moving efficiently and customers satisfied.

This position is ideal for someone who enjoys problem-solving, values accuracy, and works well as part of a collaborative team. You'll interact closely with service technicians and advisors, using your parts knowledge and organization skills to ensure smooth day-to-day operations. If you're looking for stability, growth opportunities, and a dealership that respects your expertise, Tuttle-Click Tustin Chrysler Jeep Dodge Ram offers a strong place to build your career.

Parts Back Counterperson Job Responsibilities

• Assist service technicians by identifying, sourcing, and supplying the correct parts
• Accurately process parts requests, invoices, and repair orders
• Maintain proper inventory control and organization
• Coordinate parts availability and special orders
• Handle returns, shortages, and warranty parts as needed
• Communicate clearly with service advisors and technicians
• Follow dealership procedures and manufacturer guidelines

Parts Back Counterperson Compensation and Benefits

The Parts Back Counterperson Position has a Pay Scale consisting of the following elements and ranges.

• Wages include Base Hourly Compensation of between $24.00 and $33.00.

The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit

In addition to compensation, we offer:

• Employer-subsidized Medical and Dental insurance
• Company-paid Life Insurance and Employee Assistance Program
• Optional benefits, including Short- and Long-Term Disability, Accident, Critical Illness, and supplemental life insurance
• 401(k) with company match
• Paid Time Off that begins accruing from Day 1
• Employee discounts on parts, service, and vehicle purchases for you and your family

Parts Back Counterperson Qualifications

• Automotive parts experience preferred (dealer experience a plus)
• Strong knowledge of automotive parts and catalogs
• Attention to detail and ability to multitask in a busy environment
• Strong communication and teamwork skills
• Computer proficiency and familiarity with DMS systems preferred
• Reliable, professional, and customer-focused

Corporate Hiring Requirements: Must be at least 18 years of age and able to pass a background check and drug screening.