Patient Financial Services

Reconciliation Supervisor

The primary responsibility of a Reconciliation Supervisor is to provide oversight of the staff and processes related to all unposted cash payment variances among several databases. The position requires a solid understanding of accounting methodologies and strong knowledge of medical payments, both insurance and guarantor. An understanding of insurance PLB transactions is also advantageous. The Reconciliation Supervisor serves as the primary liaison between Revenue Cycle and Corporate Accounting, ensuring all variances are identified and resolved.

Reconciliation Supervisor Key Duties include:

• Staffing the Reconciliation Team of Reconciliation Specialists
• Establishing best practices regarding variance detection and mitigation
• Training, mentoring and counseling a small team of specialized employees
• Creates tools to monitor variances and expedite resolution using Excel, Business Intelligence and other database extracts
• Identifying new, more automated workflows to replace manual processes where prudent
• Ensures all daily functions (BAI, PLB, Daily Reconciliation Worksheets, Cash Tracker, etc) are completed in a timely manner according to system needs
• Responsible for creating, updating and enforcing Hospital and Departmental Policies & Procedures
• Leads weekly Reconciliation meetings to provide regular updates to senior leadership
• Acts as a subject matter expert to assist others within Revenue Cycle and Accounting
• Guides and assists all departments that receive insurance, guarantor or General Ledger payments with respect to daily deposit and reconciliation processes
• Coordinates staff efforts to quickly identify and resolve all payment variances
• Serves as a project leader during system upgrades
• All other duties as assigned.

Requirements:

Education:

Required: High school diploma or equivalent

Preferred: Associate's or Bachelor's degree in Healthcare Administration, Finance, Accounting or a related field

Experience:

Required: 3-5 years of experience in Healthcare Payment Reconciliation, medical payment posting or revenue cycle

Preferred: 1-3 years of experience working with FUSE, Lawson and/or Soarian Financials

Preferred: at least 1-3 years of leadership or supervisory experience in a revenue cycle or billing environment

Knowledge, Skills & Abilities:

Exceptional skills in Microsoft Office products including Word, Outlook & OneNote

Advanced Excel skills including Pivot Tables, X-Lookup functions and data analysis

Basic skills in Microsoft Visio or other flowcharting methodologies

Strong mathematic skills with an emphasis on basic Accounting Principles

Proven ability to resolve complex payment discrepancies and optimize workflows to enhance revenue cycle efficiency using a data-driven approach

Ability to interpret electronic and paper ERA/EOB's

Experience with communicating with internal & external customers regarding process, requesting information and sharing results

Detailed knowledge & understanding of reconciliation methodologies and cash clearing

Basic knowledge of Medicare, Medicaid, Commercial Insurance, Self-Pay, Workers Compensation and Third-Party liability requirements/guidelines

Knowledge and ability to comply with HIPAA and patient confidentiality policies

Strong analytical and problem-solving skills

Exceptional organizational and time-management skills

Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment

Attention to detail, accuracy and data entry skills

Excellent communication skills, verbal and written

Proven ability to lead individuals and/or a team

Familiarity with medical terminology

Perks/Benefits:

(for eligible employees): Have optimal opportunity for career growth within our growing organization Medical / Dental Retirement Plan PTO and paid life insurance

What Sets Us Apart:

Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.

For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.

What we offer:

We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living. We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.

Below are a few of the benefits Archbold Medical Center offers to employees:

• Work/Life Balance
• Planning for the Future
• Low-Cost Prescriptions
• Health & Wellness Benefits
• Planning for Life's Unexpected Moments
• Helping You to Advance Your Career

Mission: To provide safe, innovative and compassionate care for our communities.

Vision: A healthier region, stronger communities, meaningful work, and trusted care.

Location: Archbold Medical Center PATIENT FINANCIAL SERVICES

Schedule: Full Time, Day Shift, 8am - 5pm