Patient Services Representative

Patient Services Representative

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Work in our newest Wisconsin clinic - coming to the Sheboygan area in May 2026!

Now Hiring: Patient Services Representative

Locations: Sheboygan with occasional coverage in Mequon

Sign-On Bonus Available

As a Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

How you will make an impact as a Patient Services Representative:

• Greet patients warmly and check them in using our Electronic Health Record (EHR) system
• Coordinate and order sleep study devices and upload reports into the system
• Review upcoming schedules to confirm insurance and patient documentation are complete
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Order medical supplies and pharmaceuticals as needed
• Room patients
• Safety and sanitation of clinic

What You Bring:

• Previous experience in a medical or healthcare setting preferred
• Strong time management skills and the ability to multitask effectively
• Experience working with performance-based goals or metrics
• A customer-first mindset and excellent communication skills
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Valid driver license
• Work in our Sheboygan clinic and assist at nearby Mequon clinic as needed

Why you should choose ADVENT:

• Convenient weekday schedule enjoy weekends for yourself!
• Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions

Schedule: This position is for a newly opening clinic. Option to work 24 or 32 hours (Part-time or Full-time)

Explore more at: ADVENT Careers Website