Patients Accounts Manager

Dental Billing Unit Manager

Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

SUMMARY OF DUTIES AND RESPONSIBILITIES: Responsible for the revenue cycle operations dental facilities at H+H for all acute and FQHC facilities. General tasks and responsibilities will include: Operational leader of unit responsible for dental revenue cycle operations. Includes billing, denial and follow-up activities. Ensure unit is addressing billing and follow-up actions timely and efficiently and workqueues are maintained Monitor denials for trends in payer actions and develop strategies to avoid denials and takebacks Address gaps in cash posting by the hospital units timely Identify patterns in claims not paid or denied and address with payers Address credits and underpayments and work with Epic systems teams to automate interventions Coordinate with Manage Care on increases and changes to payer contracted rates and issues with improper claims denials Direct and review unit productivity and scheduling to maximize productivity and recommend changes where necessary Train, instruct, and monitor staff in the performance of their responsibilities on an ongoing basis to assure unit performance

1.Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Hospitality Management or a related discipline; and 2.Three (3) years of experience in accounting, finance or business administration; one (1) year of which must have been in a responsible supervisory or managerial capacity managing accounts or credits.

NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs