People Experience Lead (PEL)

People Experience Lead

The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation and oversight across all of the organization's restaurants. The PEL will be expected to partner and execute the work alongside the General Manager, Owner Operator and Director of Operations. The individual executes at a high level to build a high-performing team culture. Strong communication skills, and the ability to liaise with peers and leadership to carry out the full range of duties and responsibilities are critical. Principal accountabilities will vary dependent on the needs of the restaurant(s).

Job Duties

People Strategy

Contribute to the development and implementation of a restaurant or organization-specific human resources strategy and related plan that supports the growth and evolution of the business

Stay current on best practices and trends related to human resources

Implement current best practices and trends into work assignments

Consult with restaurant leadership in the area of change management to achieve our organization's human resource strategies and goals

Workforce Planning, Staffing and Talent Management

Utilize McHire and/or application tracking systems to manage the hiring process

Track and analyze the people data metrics to ensure staffing needs are met

Support the management teams with staffing needs

Prepare for annual people brand standards reviews

Oversee and coordinate forward-looking hiring to ensure a healthy talent pipeline

Training and Development

Subject matter expert (SME) for organization's training and development tools

Organizational lead for the development of crew and managers

Track the development and class attendance of all employees

Supply resources to strengthen restaurant training for crew and managers

Restaurant Profitability

Support the restaurants as required through audit, analysis and coaching

Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability

Supports in completion of operations assessments

Supports restaurant leadership in completion of action plans and performance improvements

The working environment will consist of mainly in restaurant settings. Hours of work could include evenings and weekends.

Our Exclusive Perks

Access to Telemedicine 24/7/365 for All Employees & Family

Lucrative 401K

McFamily Dinner: Our Team & Their Family enjoy 50% Off Dine-In Wed 6-8 PM

Predictable Schedules

Free Meals with Each Shift

Same Day Pay or Direct Deposit

Bonus Incentives for All Employees

Monthly Bonus Opportunities for All Managers

Paid Vacation Available for All Employees*

Paid Time Off Available for Qualifying Managers

Bi-Annual Hourly Wage Review

Advancement Opportunities

Team Building Events for Managers

Birthday, Anniversary & Employee Perks for Being You!

Additional Benefits:

McD Archways to Opportunity Program

100% Tuition Covered at Colorado Tech University

Up to $2,500 Tuition Assistance for your School of Choice

Managers up to $3,000 Tuition Assistance

Earn your High School Diploma

English Under the Arches

McD National 30% Food Discount