Personal Care Attendant, Homecare Services (PCA)

Personal Care Attendant

The Personal Care Attendant provides Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) as assigned in an individual's care plan. Care is generally provided in the home, however, transportation, errands, and escort services may also be assigned as designated in an individual's care plan.

Responsibilities include:

• Complying with all policies and procedures set out by the Quality Home Staffing / Community Based Home Care Employee Manual provided at orientation or any additional materials provided during the term of employment.
• Providing services as assigned by the RN Field Supervisor in accordance with the individual's approved service plan.
• Reporting any deviations in an individual's functional or medical condition to the appropriate agency personnel.
• Providing services during the assigned schedule for each individual.
• Reporting deviations from the assignment including, but not limited to the following to the agency:
• Deviations from the assigned schedule
• Individual declining specific tasks or requesting unassigned tasks
• Individual expecting to be unavailable for a shift or multiple shifts
• Hospitalizations, rehab, or facility placement
• Incidents, accidents, or other events that are not aligned with the individual's plan of care
• Demonstrating competence with assigned ADLs and IADLs and performing these tasks in line with the plan of care.
• ADLs may include, but are not limited to: bathing, dressing, mobility, toileting, eating.
• IADLs may include but are not limited to: cooking, cleaning, shopping, transportation, escort.
• Providing companion or sitter services, as assigned in the care plan.
• Notifying the RN Field Supervisor for further instruction if additional services are requested.
• Not negotiating additional tasks, service location, or schedule changes directly with the individual. The office must be notified for any alterations.
• Being present for supervisory visits to be performed by RN Field Supervisor as required.
• Accurately reporting time and attendance by branch office.
• Logging time and attendance via timesheets, or EVV, as required by payer or Quality Home Staffing.
• Documenting and reporting as assigned by RN Field Supervisor.
• Immediately reporting concerns of abuse, neglect, or exploitation to the office.
• Not using cell phones during assignment, unless approved for EVV services.
• Reporting planned absences to the office as soon as possible so the scheduled outage may be reassigned to another PCA.
• Being an advocate for individuals needing other community services or a high level of care.
• Dressing appropriately and professionally.
• Wearing a nametag at all times during assignment.
• Using personal protective equipment appropriately during assignment for infection control purposes.
• Complying with rules and requirements with specific programs, as assigned.

Qualifications include:

• Eighteen (18) years of age or older.
• An individual's criminal history check complying with 6.0 Clinical Coverage Policy 3L.
• Do not have a finding on the North Carolina Health Care Registry in accordance with G.S.131E256.
• Experience in Home and Community Based Services, preferred.
• Current TB Skin Test.
• Punctuality.
• Desire to help those at home.
• Professional demeanor and appearance.
• Have reliable transportation and proof of current automobile insurance.
• Can demonstrate competence providing assigned tasks.

Acknowledgement: All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

I have read and understand the job requirements, responsibilities, and expectations set forth in the job description provided for my position. I attest that I am able to perform the essential job functions as outlined with or without any reasonable accommodations.