Position Details: Client Partner- Customer Relationship Management

Sales And Delivery Manager

To manage sales and delivery for strategic customer accounts and to ensure growth and profitability of the accounts. Responsible for continuous improvement in the customer satisfaction and employee satisfaction index. Key responsibilities include the following:

1. Revenue P&L management drive revenue/profit growth targets.
2. Customer relationship management at CXO level.
3. Delivery management ensure cross geographic synergy and managing in cross geographic delivery execution. Managing key metrics that matters.
4. Resource planning optimal utilization of resources towards effective implementation.
5. Team management manage direct repartees and set challenging and clear goals.
6. Personal development.