Practice Site Leader

Practice Site Leader

This position is responsible for managing the day-to-day operational leadership of assigned practice(s), ensuring safe, efficient, and high-quality patient care delivery. This role focuses on execution of operational standards, clinic performance, and frontline team leadership, partnering with providers and clinical leaders to deliver on daily performance expectations. The Practice Site Leader applies High Reliability Organization (HRO) principles, promoting a culture of safety, accountability, and continuous improvement through real-time problem solving, escalation, and adherence to standard work.

The Practice Site Leader operates as the primary on-site operational leader, accountable for daily conic operations, staff performance, and patient flow for each site assigned. This role focuses on tactical execution and immediate problem resolution, ensuring that workflows, staffing, and operational processes support safe, efficient care delivery.

The responsibilities include but are not limited to the following areas:

• Operational Performance & Volume Management
• Performance Management & Daily Management System
• Quality, Safety, HRO Focus
• Patient Experience
• Financial Stewardship (Site-Level)
• Leadership & Team Development
• Communication & Collaboration

This position does not provide patient care.

Disclaimer: The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications Requirements - Required and/or Preferred

Name: Description

Education: Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively. Requires basic mathematical skills. Associate's degree or equivalent experience required. Bachelor's degree in business administration, healthcare administration, nursing or a related field strongly preferred.

Experience: Three years of increasingly responsible health care experience; and/or one year of clinic management or business management experience.

License(s): None

Certification(s): None

Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.