Program Manager, NTE 1yr, MBE up to 3 yrs, MBP

Front Line Manager

As a Front Line Manager you will:

1. Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
2. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
3. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
4. Give advice, counsel or instruction to employees on work and administrative matters.
5. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
6. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
7. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
8. Identify developmental and training needs of employees, providing or arranging for needed development and training.
9. Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Establishes close working relationships with internal and external customers and stakeholders, including officials of entities issuing tax advantaged bonds, bond counsels, tax practitioners, tax and accounting professional groups, and executives within the Tax Exempt and Government Entities Division and other functions within the Internal Revenue Service (IRS), and other federal and state government agencies.
• Conducts in-depth analyses of project data, requirements, and impact; identifies problem areas and makes recommendations for action to resolve them.
• Ensures bond examination goals, strategies, and policies are communicated to all employees. Manages short and long-range planning activities and coordinates on an organizationally wide basis regarding procedures, responses and reports dealing with tax advantaged bond issues; allocates resources among subordinate groups; coordinates the education and communication programs subordinate groups.

STANDARD POSITION DESCRIPTIONS (SPD): PD21050 Visit the IRS SPD Library to access the position descriptions.