Restaurant Manager - Sunnyvale, CA

Butler Hospitality Manager

Butler Hospitality serves the world's best hotel operators to increase the efficiency of their food and beverage operations. Butler takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels.

Currently serving more than 60,000 keys in multiple cities across the country.

About the role:

Working side by side with the General Manager to oversee the overall operation while developing and maintaining a high performing team that achieves financial and company objectives. Provides a level of entrepreneurial business sense and manages the hiring, training and empowering of employees to run the operation.

Some of the day to day:

• Hires, trains, motivates, and provides on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
• Creates an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions
• Engaging leadership that inspires and empowers the team
• Creates a dynamic and positive work environment that accurately represents the brand
• Oversee facility and equipment in the responsible areas to make sure they are in complete working order
• Ensures consistent, high-quality service standards are maintained in the assigned hub through effective training and feedback mechanisms
• Ensures high quality of food items, service and presentation
• Produces regular and special reports; maintains required records and files
• Evaluates employee performance through operational audits to improve convention services service and build reward and recognition systems
• Propose staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff

A little about you:

• Two years management/supervisory experience required(preferably in a restaurant)
• Ability to communicate fluently in the local language and English of the workplace both verbally and nonverbally
• Must have a good understanding of how the job responsibilities relate to other area of the Hotel and specific areas of the Food and Beverage operations
• Assist with the management all hub employees to include all entertainment.
• Must be able to work any shift, any day and long hours when necessary.
• Recognized experience in hiring, training and empowering employees who are also held responsible and given consistent feedback.
• Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
• Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.