Retail Sales Associate (Full-Time)

Retail Associate (Full-Time)

Burghardt Sporting Goods is one of the oldest family-owned and operated sporting goods stores in the United States, serving the Greater Milwaukee area since 1881. Specializing heavily in team sports equipment, including an extensive selection of elite baseball and softball gear (bats, gloves, protective equipment), football gear, basketball systems, lacrosse, and field hockey accessories. We are also providing custom apparel which features an extensive, full-service in-house custom department offering screen printing, embroidery, sublimation, and online group stores for schools, community leagues, and corporate branding.

Location: New Berlin

Schedule: 3240 hours per week (Evenings & Weekends Required)

About the Role

We're looking for an energetic and customer-focused Retail Associate to join our team! If you love sports, enjoy helping people, and thrive in a fast-paced retail environment, this is a great opportunity to be part of a fun and dynamic team.

What You'll Do

• Provide exceptional customer service both in-store and over the phone.
• Create a welcoming and positive shopping experience for every customer.
• Learn and stay up to date on current product offerings.
• Recommend products and solutions based on customer needs.
• Operate the cash register and process transactions accurately.
• Stock, price, and organize merchandise.
• Assist with inventory management, including pulling transfer items.
• Support operations in our HitTrax performance center.
• Maintain clean, organized, and visually appealing store displays.

What We're Looking For

• Friendly, outgoing, and enthusiastic personality.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced retail setting.
• Reliable and flexible availability, including nights and weekends.
• Passion for sports and willingness to engage with customers.

Preferred Experience

• Previous retail, sales, or customer service experience is a plus (but not required).

Why You'll Love Working Here

• Be part of a team that shares your passion for sports.
• Work in a high-energy, customer-focused environment.
• Opportunity to learn and grow your retail and sales skills.

Benefits

• Paid Time Off (PTO).
• Health Insurance (HRA, HSA options available).
• Dental & Vision Coverage.
• Long-Term Disability.
• Employee Assistance Program (EAP).
• Life & AD&D Insurance.
• 401(k) Retirement Plan.
• Employee Discount.

If you bring great energy, love working with people, and aren't afraid to share your knowledge with customers and teammateswe'd love to meet you!