Retail Service Specialist

O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise customer service levels in the retail showroom and ensure timely processing of buy online/ship to store, hub and store to store transfers; Handle returns, exchanges, and refunds accurately and efficiently; Oversee opening/closing duties and security procedures; Communicate Zipline messages and delegate merchandising tasks as assigned