Route Driver/Warehouse Associate

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Hiring Company:


Delicatessen Services Co., LLC


Overview:The Route Driver/Warehouse Associate plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.


Job Description:Essential Functions




  • Itemized check-in of delivered goods with a customer representative




  • Complete bi-weekly customer inventory




  • Create bi-weekly orders based on established inventory levels




  • Pull credits, create out-of-date memos, and issue customer credits




  • Complete merchandising resets and recommend opportunities for cross-merchandising




  • Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.




  • Complete assigned Go-Spot-Check missions




  • Delivery of perishable goods to customers




  • Monitor truck maintenance schedule and coordinate necessary maintenance




  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges




  • Complete additional activities or special projects as assigned




Minimum Requirements


Job Requirements




  • High school diploma or equivalent, including basic math and reasoning




  • Ability to speak and read English




  • 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role




  • Successful mastery of Brand Associate essential functions and requirements




  • Valid drivers license and clean driving record




  • Basic computer skills




Physical Requirements




  • Ability to stand for a minimum of 4 hours




  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl




  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.




Working Conditions



  • Ability to work in a refrigerated/freezer environment


Training and Certification Requirements (Provided)




  • Product knowledge and customer service




  • Company History




  • ServSafe certification




  • Deli Operations




  • Slicer use, maintenance, and cleaning




  • Deli scale operation and sanitation




  • Proper slicing technique, product wrapping, and handling




  • DOT compliance and Safe Driver training




Location:Birmingham, AL, Hoover, AL


Time Type:Full time


Department:Magic City Food Services

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