Security Business Operations Specialist, Expert

Requisition ID # 172974 Job Category: Business Operations / Strategy Job Level: Individual Contributor Business Unit: Information Technology Work Type: Hybrid Job Location: Oakland Department Overview Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Position Summary Support department and/or line of business system needs. Identify andimplement process and system improvements, manage communications,coordinate and deliver trainings for essential businessprocedures/processes, and drive development of new resources and tools. Job Responsibilities * Use system and personnel resources to successfully address inquiries from internal business partners * Develop internal work procedures and initiate process improvements * Develop and manage trainings to enhance knowledge and job skills * Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives * Support organization as a subject matter expert by providing information and direction to resources through various delivery channels * Research and data analysis; compile and prepare reports for upper management * Provide direction and coaching to other team members. * Participate on cross functional teams * May serve as a team lead * Manage communications * Liaison between various departments and cross functional teams * Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness Qualifications Minimum: * Bachelors Degree in Business Administration or job-related discipline or equivalent experience * Job-related experience, 8 years Desired: * Graduate Degree in job-related discipline or equivalent experience