Senior Digital Print Operator

Senior Digital Print Operator

Pay: $20.00 - $23.00 per hour

Schedule: MondayFriday | 12:00 PM 8:30 PM

InfoSend is a family-owned and trusted provider of secure customer communications, print, mail, and technology solutions. For decades, we have helped organizations deliver critical communications, including statements, invoices, notices, and other customer documents, accurately, securely, and on time.

We believe our success starts with our people. That is why we focus on creating a stable, supportive workplace where employees are treated with respect, encouraged to learn new skills, and given opportunities to grow their careers. Many of our team members have built long-term careers at InfoSend, and we take pride in maintaining a culture that values teamwork, reliability, and work/life balance. If you are looking for a company where your contributions matter and your career can grow, we would love to meet you.

At InfoSend, we believe our success starts with our people. We are committed to creating a workplace where employees feel valued, supported, and empowered to grow.

As a Senior Print Operator, you'll work with advanced digital print technology while playing a key role in maintaining production quality, efficiency, and customer satisfaction. You'll have the opportunity to apply your technical expertise, help develop team members, and contribute to continuous improvement initiatives within a growing organization.

InfoSend is seeking a Senior Digital Print Operator to join our growing production team. As a key member of our transactional print and mail operation, you will help oversee the production of critical customer communications including statements, invoices, notices, and other variable-data documents.

In this role, you will operate, troubleshoot, and optimize high-speed laser and inkjet printing equipment while serving as a technical resource for the production team. You will help ensure exceptional print quality, maximize equipment performance, and support on-time delivery for our clients.

The ideal candidate is an experienced production professional who enjoys solving problems, working with advanced technology, and helping others succeed. This position offers the opportunity to take ownership of production workflows, contribute to continuous improvement efforts, and play a key role in a growing organization.

Lead and coordinate print production jobs from setup through completion, ensuring quality, efficiency, and on-time delivery

Serve as a technical resource for Print Operators and production staff by providing guidance, troubleshooting support, and hands-on training

Communicate with Client Services, Sales, IT, and Production leadership to ensure projects meet specifications, quality standards, and deadlines

Set up, program, operate, and optimize high-speed laser and inkjet printers producing variable-data documents

Monitor print quality throughout production runs and perform advanced quality control inspections

Identify root causes of print defects and implement corrective actions to minimize waste and rework

Review job specifications, data files, and production workflows to ensure accuracy prior to production

Verify integrity of variable-data files and printed output

Monitor production queues and prioritize work to meet service-level commitments and customer deadlines

Assist with print-to-mail workflows and coordinate production readiness with downstream operations

Stage, acclimate, and change paper rolls safely and efficiently while maintaining optimal equipment performance

Perform preventive maintenance and basic mechanical troubleshooting on printing equipment, including rollers, print heads, filters, sensors, and related components

Diagnose and resolve print quality, equipment, workflow, and production issues to minimize downtime

Operate and troubleshoot inline finishing equipment including folders, bundlers, stackers, and related production equipment

Assist with onboarding and cross-training team members

Identify opportunities for workflow improvements that increase efficiency, quality, and throughput

Maintain strong professional relationships with vendors and equipment service providers

Ensure compliance with all safety, quality, security, and operational procedures

Maintain a clean, safe, and organized production environment

Perform other duties as assigned

We're looking for experienced production professionals who take ownership of their work, demonstrate strong technical expertise, and are committed to delivering high-quality results.

High school diploma or equivalent required

25 years of digital print production, transactional print, mail production, or related manufacturing experience preferred

Experience operating high-speed laser and inkjet printing equipment in a production environment

Experience with transactional print, direct mail, statement processing, customer communications, or variable-data printing preferred

Ability to multitask, prioritize competing demands, and perform effectively in a fast-paced production setting

Strong attention to detail, including inspecting files for font issues, image resolution, data integrity, print defects, and production accuracy

Ability to read, understand, and follow detailed written and verbal instructions, technical manuals, and production specifications

Self-motivated with the ability to work independently, make sound decisions, and take initiative

Strong troubleshooting, problem-solving, and mechanical aptitude

Working knowledge of Windows and Microsoft Office applications

Proficiency with Adobe Acrobat, print management software, DFEs, and production workflow systems

Experience with continuous roll-fed printing equipment strongly preferred

Experience with digital front ends (DFEs) such as Fiery, Prisma, TotalFlow, or similar platforms preferred

Knowledge of USPS postal regulations, mail production workflows, and print-to-mail processes preferred

Experience training, mentoring, or supporting team members preferred

Experience meeting production metrics and service-level agreements (SLAs) preferred

Ability to pass drug screening, E-Verify, and background check

Medical, dental, vision, and supplemental insurance

Paid Time Off (PTO), sick time, and paid holidays

Quarterly bonus opportunities

401(k) with employer match

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life insurance

MondayFriday schedule

Supportive, people-focused culture with growth opportunities