Senior Manager, Enterprise Quality

Functional Expert

This job is a functional expert who leads complex projects requiring an understanding of current business trends. They identify and resolve intricate problems within business processes to drive global improvements. This role involves collaborating with cross-functional teams to enhance operational effectiveness and developing methods for new assignments to align with organizational goals. This job acts as a subject matter expert, guiding teams in process improvement initiatives.

Essential Responsibilities:

• Create comprehensive end-to-end process maps.
• Identify and resolve complex problems within business processes to drive global improvements.
• Develop detailed business requirements.
• Manage and oversee user acceptance testing.
• Act as a subject matter expert to guide teams in process improvement initiatives.
• Establish and implement best practices for the function.
• Collaborate with cross-functional teams to streamline workflows and enhance operational effectiveness.
• Develop and track key performance metrics.
• Document and standardize processes.

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.