Senior Product Designer

CBTS United, WV Posted 1 days ago
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Job Description

Senior Product Designer

Lead the design of thoughtful, scalable digital experiences that are rooted in user needs, aligned with business goals, and integrated with service and operational realities.

Core Responsibilities

  • Drive end-to-end product design from discovery to delivery
  • Translate research and insights into actionable experiences (via an experience architecture)
  • Design flows, wireframes, prototypes, and high-fidelity UI
  • Partner with product and engineering in triad model
  • Participate in prioritization, roadmap shaping, and sprint planning
  • Elevate design quality through critique, mentorship, and pattern stewardship

Skills & Expertise

Strategic & Systems Thinking

  • Able to zoom out to ecosystem and service-level thinking
  • Skilled at designing multi-touchpoint, multi-role experiences
  • Connects design decisions to business and operational context

Craft & Execution Excellence

  • Strong in interaction design, IA, and UI systems
  • Portfolio demonstrates clarity, usability, and attention to detail
  • Designs accessible, scalable, and developer-friendly interfaces

Nice-to-Have

  • Experience in healthcare, complex workflows, or regulated environments
  • Exposure to service design, change management, or behavioral science
  • Skilled in storytelling, stakeholder management, or facilitation
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