Senior Vice President, Application Support Manager

Production Services Application Support Senior Vice President

We're seeking a future team member for the role of Production Services Application Support Senior Vice President to join our Production Services Deposits Enablement team. This role is located in Pittsburgh.

In this role, you'll make an impact in the following ways:

• Provide production support for the Deposits Enablement platform, improving alignment to business activity across trading, cash, and batch operations
• Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
• Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
• Support end-of-day cash activities through cross-regional operational partnership and effective timezone overlap coverage

To be successful in this role, we're seeking the following:

• Bachelor's degree in computer science, engineering, information systems, or a related discipline, or equivalent combination of education and relevant experience
• Experience supporting business-critical production platforms in a global financial services environment, with exposure to trading, cash management, end-of-day processing, or batch operations
• Strong technical and operational support experience across application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
• Demonstrated ability to manage high-priority issues with urgency, communicate clearly across technology and business stakeholders, and operate effectively in a time-sensitive environment
• Proven ability to work collaboratively across regions and functions to improve service reliability, reduce risk, and support a resilient global support framework

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.