ServiceNow HRSD Technical Consultant/Developer

Job Title: ServiceNow HRSD Technical Consultant/Developer

Location: USA- Remote

Contract.

Job Summary

:We are seeking a highly skilled and motivated ServiceNow HRSD Developer to join our IT/HR Technology team. The ideal candidate will be responsible for the technical development, configuration, and customization of the ServiceNow HRSD module, ensuring seamless delivery of HR services across Customer’s organization

.Key Responsibilities

:• Design, develop, and implement solutions within the ServiceNow HR Service Delivery (HRSD) module

.• Working experience on HRSD related projects work on HR Service, Lifecycle events, employee journeys, HR agent Workspace, Agent Chat, Reports Dashboard etc. based solution design and configuration. Knowledge of business processes in scope (e.g. HR onboarding, payroll, procurement, etc.)

.• Employee Center, Virtual Agent, Knowledge Management, Case Managemen

t• Document Generation, Journey acceleration, Workday integrations, Manager Hub, Onboarding module, and Lifecycle events

.• Analyze business requirements and translate them into technical solutions within the ServiceNow platform

.• Design, code, debug, document, and maintain custom applications and integrations within the ServiceNow platform

.• Create and manage reports, dashboards, homepages, and database views to provide actionable insights to IT leadership

.• Lead platform upgrades, feature adoption, and new module implementations to optimize ServiceNow utilization

.• Develop, integrate, and implement ServiceNow solutions, ensuring scalability and alignment with business needs

.• Customize and enhance ServiceNow workflows, forms, UI components, and business rules to support enterprise IT initiatives

.• Collaborate with stakeholders, engineering teams, and product owners to gather business requirements and translate them into technical solutions

.• Develop work instructions, technical documentation, and knowledge base articles to support internal teams

.
Required Skills & Certification

s:• Previous experience on HRSD related projects work on configuring complex HR Services, Lifecycle events, employee journeys, HR agent Workspace, Agent Chat, Reports & Dashboard etc. based solution design and configuratio

n.• Integration with Workday, SuccessFactors, Reporting tools like Power BI, e

tc• Strong understanding of Employee Center or Employee Center Pr

o.• Experience with ServiceNow Mobile App for HRS

D.• Familiarity with ServiceNow integration tools and technique

s.• Understanding of HRSD industry use cases (e.g., utilities, telecom, healthcare

).• Excellent communication and documentation skill

s.• ServiceNow Certified System Administrator (CSA) - Mandato

ry• ServiceNow Certified Application Developer (CAD) - Mandato

ry• Certified Implementation Specialist – HR