ServiceNow Project Manager - Remote / Telecommute

Cynet Systems Cary, NC Posted 6 hours ago
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Job Title

Pay Range $70hr - $75hr

Requirement/Must Have:

  • Mandatory requirement to have active CSA & CIS Certification.
  • 4+ years of experience in ServiceNow development and SPM solutions.

Responsibilities:

  • Design and develop ServiceNow SPM solutions based on business and functional requirements.
  • Configure and customize SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, Agile Development (Scrum / SAFe), and Investment Planning / Financial Management.
  • Develop and maintain Business Rules, Client Scripts, UI Policies, Script Includes, Scheduled Jobs, Flow Designer / Workflows.
  • Build and optimize dashboards, reports, and performance analytics for portfolio tracking.
  • Implement automation and approval workflows related to project lifecycle and demand intake.
  • Develop integration using REST/SOAP APIs and Integration Hub.
  • Collaborate with functional consultants, product owners, and stakeholders to deliver solutions.
  • Support end-to-end SDLC lifecycle including design, development, testing, and deployment.
  • Participate in Agile/Scrum ceremonies and sprint activities.
  • Perform unit testing, debugging, and performance optimization.
  • Ensure compliance with ServiceNow best practices, coding standards, and governance.
  • Maintain technical documentation and knowledge assets.

Skills:

  • Strong hands-on experience in ServiceNow platform development.
  • Expertise in JavaScript, Glide APIs, and ServiceNow scripting.
  • Experience implementing SPM/PPM modules in ServiceNow.
  • Good understanding of project lifecycle, portfolio management, and agile methodologies.
  • Experience with Flow Designer, Integration-Hub, and automation frameworks.
  • Strong knowledge of REST/SOAP integrations and MID Server.
  • Understanding of ITIL and enterprise service management concepts.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to work in client-facing and global delivery environments.

Education and Experience:

  • ServiceNow Certifications: CSA (Certified System Administrator), CAD (Certified Application Developer), CIS-SPM (preferred).
  • Experience with Performance Analytics, Advanced dashboards and reporting, UI Builder / Service Portal, Exposure to ITBM (legacy) to SPM migration projects.
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