Site Operations Coordinator

Site Operations Coordinator - JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team, serving as a vital connector between vendors, clients, and internal stakeholders. This role centers on ensuring smooth delivery of day-to-day operations through meticulous coordination, clear communication, and organized documentation practices. You'll support the operational rhythm of the site by managing vendor schedules, maintaining accurate records, and helping drive performance tracking initiatives. We believe the most effective teams are built when everyone is empowered to thrive, and this position offers an excellent foundation for building your career in facilities management while contributing to exceptional workplace experiences. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work alongside diverse teams to keep operations running seamlessly.

What your day-to-day will look like:

Schedule and coordinate vendor activities and site inspections, ensuring timely service delivery and minimal disruption to daily operations

Maintain accurate records of vendor interactions, service requests, and site activities using operational tracking systems

Assist in the preparation of reports on site operations and vendor performance that provide visibility into service effectiveness

Respond to routine inquiries from staff, vendors, and clients with professionalism and a customer-focused approach

Support the implementation of site procedures and protocols, helping to maintain consistency and operational excellence

Organize and maintain site documentation and operational manuals, ensuring information remains current and accessible

Coordinate site meetings and help prepare relevant materials that facilitate effective communication and decision-making

Required qualifications:

HS diploma or GED

1-2 years of experience in an administrative or operational support role

Strong organizational skills and attention to detail with ability to manage multiple tasks simultaneously

Proficiency in Microsoft Office suite, particularly Excel and Outlook

Excellent written and verbal communication skills with customer service orientation

Ability to prioritize tasks and manage time effectively in a dynamic environment

Basic understanding of customer service principles and professional workplace interactions

Preferred qualifications:

Experience in a facilities management or property management environment

Familiarity with vendor management concepts and coordination practices

Basic knowledge of building operations and maintenance activities

Experience with data entry and database management systems

Understanding of health and safety practices in workplace settings

Exposure to scheduling and coordination software or computerized maintenance management systems (CMMS)

Schedule: M-F 8am-5pm

Location: Chicago,IL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

66,900.00 70,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay