SKILLS OPERATIONS MANAGER

Job Title

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Duties

Physical Effort: Must be able to stand, stoop, bend, reach above shoulder, push, pull, lift, and carry objects up to 50 pounds. Responsibilities include, but are not limited to:

• Performs routine management functions and oversees work involved in the day-to-day operations of the Arts & Crafts Skills and Auto Skills Centers.
• Recommends changes to local policies, guidelines, and standard operating procedures to achieve desired objectives and improve operational effectiveness.
• Ensures compliance of management resources, equipment, property control and inventory.
• Assists in the preparation of budgets, financial statements, reports, and other documents reflecting the status of the Skills Centers operations.
• Plans and performs periodic checks throughout the day to ensure adherence to cleanliness, safety, and fire standards.
• Develops marketing plans to include a yearly schedule of events.
• Monitors all customer feedback.
• Receives and resolves customer complaints and requests for special services, obtaining assistance from Flight Chief when necessary.
• Ensures compliance with all local state and federal inspections.
• Provides instruction to patrons as requested or as deemed appropriate.
• Processes work orders, distributes workload, and monitors the progress of the operations assigned to Arts & Crafts Skills and Auto Skills Centers.
• Maintains order in the facilities, enforcing applicable rules and regulations.
• Ensures tools and equipment are kept in good condition with periodic and preventative maintenance.
• Recommends repair and/or replacement of worn-out tools and equipment.
• Monitors the operation and maintenance of the resale storage area.
• Sells resale merchandise to authorized patrons and tracks special order items not in stock.
• Serves as facilities primary representative for Self-Inspection, MICT, Safety HAZOM, ESOMIS.
• Assists in either the Arts & Crafts Skills or Auto Skills Center as needed.
• May drive government vehicles in the scope of daily duties.
• Performs supervisory personnel management responsibilities.
• Assigns work to subordinates based on priorities and deadlines.
• Assures that mission and accuracy requirements are met; selects employees, hears and resolves grievances and complaints; initiates corrective and/or adverse action for performance or conduct; schedules and grants leave; and identifies training needs.
• Applies Equal Opportunity (EEO) principles and requirements to all personnel management actions.
• Appraises performance within established guidelines.
• Provides appropriate recognition and feedback for employee performance in a timely manner.
• Performs other related duties as assigned.