Sr. Director, Chief of Staff

Pactiv Evergreen Charlotte, NC Management Posted 3 days ago
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Chief Of Staff To The Chief Operating Officer

The Chief Of Staff To The Chief Operating Officer (COO) serves as a strategic partner, advisor, and force multiplier to the COO for Novolex. This role is responsible for driving cross-functional initiatives, improving operational efficiency, ensuring alignment with organizational priorities, and acting as a key liaison between the COO and internal/external stakeholders. The ideal candidate is a high-potential leader that brings a mix of strategic thinking, operational discipline, and leadership presence to help translate vision into execution.

Key Responsibilities:

  • Strategic Support
    • Partner with the COO to prioritize, plan, and execute high-impact initiatives across manufacturing operations, supply chain, and quality functions.
    • Develop and monitor KPIs and performance metrics aligned with operational goals.
    • Facilitate and track progress of strategic projects and operational improvements.
    • Assist with driving compliance to global strategic operations roadmaps (BU, functional, regional).
    • Develop and execute project plans including resource requirements, deliverables, milestones, and completion timelines.
    • Partner and be a voice of COO with Supply Chain and Brand strategy teams.
    • Partner with the strategy office to ensure compliance within operating model, strategic roadmaps, and strategic processes.
  • Operational Coordination
    • Prepare for and follow up on COO's meetings, including gathering data, drafting agendas, documenting decisions, and ensuring timely follow-up.
    • Lead cross-functional meetings, synthesize complex information, and drive action plans for the leadership team.
    • Serve as the COO's delegate in meetings and project reviews when appropriate.
    • Support strategic event planning and execution.
    • Continuously improve the governance structure, processes and metrics for effective tracking of the business' performance against strategic goals.
    • Organize, review, and lead Global Operations rituals and routines.
    • Responsible for driving cross functional collaboration to ensure Operations is delivering performance across Safety, Quality, Delivery, Cost & People.
  • Performance Management
    • KPI coordination and management
    • Build and maintain the central T&E
  • Executive Communication
    • Draft internal and external communications, presentations, board reports, and updates on behalf of the COO.
    • Ensure consistent messaging and alignment across departments.
  • Process & Program Management
    • Oversee special projects related to operational performance, lean manufacturing, plant expansions, and food safety initiatives.
    • Identify opportunities to streamline workflows, reduce waste, and enhance efficiency in collaboration with operations leaders.
  • Leadership & Culture
    • Act as a cultural ambassador, promoting collaboration and alignment within the operations team.
    • Support change management initiatives and help drive employee engagement across manufacturing sites.

Travel

Up to 25% travel to manufacturing facilities and key vendor or partner sites.

Qualifications

  • Bachelor's degree in Engineering, Business, Operations Management, or related field; MBA or advanced degree preferred.
  • 8+ years of progressive experience in operations, strategy, or project management, preferably in food manufacturing or consumer packaged goods.
  • Proven experience in a Chief of Staff, operational strategy, or plant operations role.
  • Strong understanding of manufacturing principles, supply chain operations, food safety standards (e.g., SQF, HACCP), and lean methodologies.
  • Exceptional analytical, communication, and interpersonal skills.
  • High EQ, sound judgment, and the ability to work discreetly with sensitive information.
  • Adept at managing multiple priorities and driving initiatives to completion in a fast-paced environment.
  • Extensive operating experience creating and implementing large scale strategic processes.
  • Strategic planning strategic thinking, long-range planning, operational planning.
  • Partner with business leaders outside of global supply chain to ensure seamless execution of strategic programs.

Key Competencies

  • Strategic Agility
  • Operational Excellence
  • Project Management
  • Influential Communication
  • Problem Solving
  • Cross-functional Leadership
  • Business Acumen

#INDSalaried #LI-TM1

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