Store Manager

Job Details

Essential Responsibilities:

• Ensures that all Guests feel welcome and are given responsive, friendly, and courteous service.
• Recruits, trains, supervises, and develops staff.
• Achieve identified objectives for sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and by creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures.
• Operationally fill in as needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, forms, and reports in an organized and timely manner.
• Serves as a role model to create memorable guest experiences.
• Take actions to solve and celebrate guest feedback.
• Monitors compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
• Must be knowledgeable of company policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
• Provides meaningful feedback for the Retail Director with suggestions for improvement.

Required Knowledge, Skills, and Abilities:

• Excellent written and oral communication skills
• Excellent organizational skills
• Ability to multitask
• Working knowledge of back-office tools
• Ability to quickly learn and master new computer software
• SERVSafe Certification within 60 days of hire.

Education and Experience:

• One to two years related experience or training or equivalent combination of education and experience.

Physical Demands:

• Exert up to 40 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects
• Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.