STORE SUPERVISOR
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Scooter's Coffee has distinguished itself as a premiere specialty coffee company and is one of the fastest growing in the industry! At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people.
Our team leaders are responsible for:
- Ensuring consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's "Amazing" customer service experience
- Maintaining speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Assisting the Store Manager in onboarding and training new team members
- Developing effective working relationships with team members, identifying individual motivation factors
- Proactively seeking opportunities to increase individual and team sales
- Understanding and executing cash handling, point of sale system, and operational procedures in an accurate, consistent manner
- Ensuring team members follow all health, safety, and sanitation guidelines
- Serving as a role model, following all opening and closing procedures
- Demonstrating punctuality, dependability, and adaptability
- Assisting Store Manager with administrative duties as requested
Qualifications:
- Passion for people
- Willingness to master brand recipes and techniques
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
- Ability to teach others and communicate effectively
- Strong problem-solving skills and attention to detail
- Desire to take on a leadership role in a growing company
Disclaimer: The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.