Studio Experience and Marketing Coordinator

Studio Experience & Marketing Coordinator

Stretch Zone is looking for an energetic, outgoing, and creative Studio Experience & Marketing Coordinator to join our team. This is much more than a traditional front-desk position. We are looking for someone who can create an amazing first impression for every person who walks through our doors while also helping grow our studio through lead follow-up, social media, digital marketing, and community engagement. The ideal candidate is comfortable picking up the phone, talking with new leads, creating engaging social media content, and interacting with clients throughout the day. You should bring positive energy to the studio and enjoy connecting with people.

What You'll Do

Lead Generation & Sales Support

• Make daily outbound calls to new and existing leads.
• Follow up with prospective clients by phone, text, and email.
• Help schedule introductory stretch sessions and appointments.
• Re-engage leads who have not yet booked or joined.
• Maintain accurate lead notes and follow-up activity.
• Work with the studio team to achieve lead conversion and membership goals.

Social Media & Marketing

• Take an active role in managing the studio's social media presence.
• Create and post engaging content, including photos, videos, Reels, Stories, promotions, client highlights, and studio updates.
• Help develop creative ideas that showcase the Stretch Zone experience.
• Capture content inside the studio while maintaining a professional and positive brand image.
• Respond to social media engagement and help build our local online community.
• Assist with marketing campaigns, promotions, events, and community outreach.
• Monitor social media activity and help identify opportunities to increase engagement and generate leads.

Marketing Platforms & Technology

Candidates should be comfortable with technology and willing to learn new systems quickly. Experience with or familiarity with the following is strongly preferred:

• Emma email marketing and client communication
• SOCi social media and digital marketing management
• Canva creating social media graphics, promotional materials, flyers, and other marketing content

You should be able to confidently navigate these platforms or have the ability to become proficient with them quickly.

Studio & Client Experience

• Greet every client with enthusiasm and a positive attitude.
• Answer incoming calls professionally and confidently.
• Help manage appointments and the front desk.
• Build relationships with members and prospective clients.
• Keep the studio atmosphere upbeat, welcoming, and professional.
• Communicate current promotions, services, and membership opportunities.
• Help ensure every client receives an excellent Stretch Zone experience from the moment they enter the studio.

Who We're Looking For We want someone who is:

• Highly energetic and upbeat
• Naturally outgoing and comfortable starting conversations
• Confident talking with clients and prospective clients
• Comfortable making a high volume of lead follow-up calls
• Creative and genuinely interested in social media
• Comfortable being involved in photos and videos when needed
• Organized and able to manage multiple responsibilities
• Dependable and self-motivated
• Comfortable working toward measurable goals
• Professional in appearance and communication
• Able to take initiative instead of waiting to be told what to do
• Excited about fitness, wellness, and helping people feel their best

What Success Looks Like Success in this position means you're not just sitting behind the front desk. You're actively helping grow the studio. You'll be expected to consistently:

• Contact and follow up with leads
• Book introductory sessions
• Help convert interest into appointments
• Keep our social media active and engaging
• Create fresh content throughout the week
• Promote studio events and offers
• Engage with our members
• Bring positive energy to the studio every day
• Help create an environment that makes people excited to come back

About Stretch Zone Stretch Zone provides practitioner-assisted stretching using a proprietary system designed to help clients improve mobility, flexibility, and overall quality of movement. Our studios are energetic, relationship-driven environments where exceptional client service and community engagement are extremely important. If you are outgoing, creative, comfortable on the phone, knowledgeable about social media, and bring great energy wherever you go, we'd love to hear from you. Compensation: $15.00 - $18.00 per hour

Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.

A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.