Supervisor II

Supervisor II

Mccarran

The Senior Operations Supervisor is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight and people leadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, space utilization, equipment, and manpower to meet operational, service, safety, and cost objectives. The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives. In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

Essential duties and responsibilities include conducting staff meetings to review daily and weekly work activities, planning workload, and supporting continuous improvement; keeping management and client representatives informed of operational issues that may impact service, safety, or cost; leading and overseeing larger, multi-shift, or higher-complexity operations within the facility; providing coaching, mentoring, and guidance to Supervisors and lead team members; partnering closely with Operations Management to support operational planning, staffing strategies, and workload forecasting; proactively identifying operational risks, trends, and improvement opportunities and developing action plans; ensuring consistent execution of SOPs, safety standards, and quality requirements across teams; driving achievement of productivity, service, safety, and financial KPIs; supporting cost control initiatives and leading continuous improvement projects; acting as a primary escalation point for complex employee relations, performance, or operational issues; participating in workforce planning, succession planning, and talent development activities; supporting implementation of new processes, systems, or client requirements; communicating effectively with senior leadership and client representatives on operational performance and risks; reviewing operational data and metrics to guide decision-making; supporting audits, compliance reviews, and corrective action plans; and assisting in physical operations as needed to ensure service continuity.

Skills and abilities include education and experience such as a high school diploma or general education degree (GED), minimum 5 years' experience in a logistics, distribution, or relevant environment, minimum 3 years of supervisory experience, demonstrated experience leading complex operations, multiple teams, or shifts, preferred advanced MHE knowledge and certifications, certificates, licenses, registrations or professional designations, satisfactory completion of a forklift training program, computer skills proficient in Microsoft Office (Excel, Word, and PowerPoint), RF scanners, WMS functions, language skills English (reading, writing, verbal), business communication, mathematical skills basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products, other skills strong attention to detail accuracy and accomplish job tasks in a timely manner, good organizational and personnel skills, good communication skills, written and oral, good leadership, supervision, and planning skills, able to work flexible schedules, including nights and weekends, as required by the operation, participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise, must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment, work overtime as dictated by business whether mandatory or voluntary, must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Core competencies include leader of others, accountability, business acumen, communication/building partnership, developing oneself, developing others, drive for results, embracing change, problem solving, empowerment, leadership excellence, leading change, problem solving independent contributor, accountability, communication/building partnership, customer orientation, developing oneself, drive for results, embracing change, problem solving, professional competencies.

Physical demands occasionally bending, frequently walking and standing, constantly sitting, ability to lift/carry and push/pull 1 1-20 pounds, reach above shoulder, squat, or kneel. Other physical requirements.

Work environment while performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable accommodations statement to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The expected base pay range is $80,000 $80,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected].