Team Leader
Apply NowGorgeous, and Going Places
If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family and have a career you can be proud of!
Blo Blow Dry Bar is the original & leading blow dry bar in Houston, TX. No cuts or color. Just wash, blo & go in 45min. Blo also offers makeup services and hair extension installation. Currently hiring a full time Team Leader. Perfect starting role for someone with strong leadership skills but basic skills in managing a beauty salon. Hair or makeup skills an asset but not necessary. Strong sales and excellent customer service skills an absolute.
Blo is the industry leader in styling & a recognized brand. Amazing product partnerships: UNITE, COLOR WOW, OLAPLEX. Monthly educational programs for styling. Blo PostOak locations were recognized as the Top Performing locations in North America in 2022 & the owner was awarded in 2022. Strong staff retention means we take care of our team & provide a culture of inclusivity, respect and collaboration. We have an amazingly committed & professional team where a majority of the team has been with the company for 6 years. We have a beautiful, bright and fun space.
Responsibilities:
- Deliver exceptional customer service to our guests
- Provide expert recommendations that lead to product sales, service upgrades and membership sign-ups
- Participate in regular training and skill-development opportunities
- Work collaboratively and support your teammates
- Participate in maintaining a clean, safe, and professional workspace
- Provide people-centric leadership to the team of stylists and makeup artists
- Set and meet performance goals, while motivating and supporting team members in achieving theirs
- Support the District Manager by managing staff schedules, manage inventory and retail merchandising
- A strong focus on customer service initiatives in order to grow our client base
- Assist with hiring, training and uptraining new staff
- Ensure the bar looks immaculate and organized at all times
Requirements:
- The ability to work full time including weekends (Tues-Saturday)
- A passion for the beauty industry and for making people feel great
- Team lead experience, especially in a salon/spa
- Comfortable using booking software, Excel, Word, social media and other software
- Excellent interpersonal, communication and customer service skills
- Excellent team leadership skills that can lead to company growth
Compensation + Benefits:
- Competitive hourly wage $15/hr+ monthly performance bonus + sales commission can lead to $16/hr
- Commission on retail sales & certain services
- Monthly paid education classes with Blo Artistic Director
- Makeup service commission if you are a makeup artist
- Earnings can increase to $35/hr including hourly wage + commission + gratuity
- Build your brand & showcase your styling talent across Blo's corporate and social media channels
- Corporate contests monthly individual & team rewards team lunches & dinners for achieving goals
- Employee discounts on retail and merchandise sold in-bar opportunities to travel to Blo conferences (in USA) and UNITE education sessions in San Diego
- Opportunity to grow into management roles in styling, operations and at the Corporate level where you travel within USA
Sounds like this is the job for you? Send us a resume and a message telling us why you could lead our incredible team. We love confidence so don't be shy!