Team Member

Team Member Primary Role: Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer. Essential Functions: General * Deliver the ultimate customer service experience and impressions of the Jamba brand * Able to clearly and concisely communicate product knowledge and information to all customers * Responsible for customer product and service standards * Foster an environment of team work * Maintain exceptional customer service metric scores * Communicates clearly, concisely and accurately in order to ensure effective shift operations. * Follow all company operations policies and procedures Customer Service * Responsible for delivering an exceptional customer in store experience * Execute customer service standards through the utilization of Jamba On Stage * Greet and thank every customer with a smile and eye contact * Recommend appropriate product to meet customer's needs * Enhance customer experience through engagement and sampling Operations * Execute quality store operations * Clean blenders, small wares, merchandise and physical plant as necessary * Must be able to operate food preparation machinery * Stocking of all supplies * Respond to directions in an accurate and timely manner * Adhere to all Jamba food, safety and security guidelines while respecting Jamba property * Master station operations of the store. * Successfully complete the Jamba store and company policy trainings Business Management * Provide a healthy consistent product * Consistently make and serve all Jamba products to specifications * Follows health, safety and sanitation guidelines for all products * Executes proper portion control with all ingredients * Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies Requirements: * Must be 16 years of age * Computer skills including some Microsoft software and register skills * Must be able to lift 30-40 lbs regularly throughout shifts * Ability to stand, bend, reach and scoop through-out assigned shift * Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F JB.0.00.LN