Test Lab Quality & Operations Specialist (Collierville)

Description: American-Marsh Pumps is seeking a Test Lab Quality & Operations Specialist to help ensure our pumps meet performance and quality standards. In this hands-on role, you'll troubleshoot test results, improve workflow, and share your technical knowledge with the next generation of Test Lab employees. KEY RESPONSIBILITIES Pump Testing & Performance * Review pump performance testing and test curves for accuracy, consistency, and compliance with applicable specifications. * Assist test personnel in interpreting flow, head, efficiency, power, vibration, and other pump performance data. * Identify abnormal test results and help determine potential mechanical, hydraulic, assembly, or testing-related causes. * Provide troubleshooting support when pump performance does not meet expected or published performance. * Help ensure testing procedures and documentation are completed consistently and accurately. * Support continuous improvement of AMP's pump testing practices and capabilities. Quality & Technical Support * Provide experienced technical review of pumps during assembly, testing, and final preparation. * Identify potential quality concerns before equipment progresses to the next stage of production or shipment. * Assist in troubleshooting assembly, fit-up, performance, and product-related issues. * Work with Quality and Engineering to identify root causes and implement corrective actions when necessary. * Promote workmanship and quality standards consistent with AMP expectations and customer requirements. * Use historical product and application knowledge to assist with legacy AMP equipment and unusual technical situations. Test Lab Flow & Scheduling * Support efficient movement of work through assembly, testing, finishing, and shipment. * Work closely with Scheduling and Test Lab personnel to understand priorities and identify potential bottlenecks. * Help coordinate testing requirements with production schedules and customer commitments. * Identify workflow issues that may affect quality, productivity, or delivery performance. * Recommend practical improvements to Test Lab layout, sequencing, processes, tooling, and work methods. * Help leadership maintain visibility into upcoming workload, testing requirements, and potential scheduling conflicts. Training, Mentoring & Knowledge Transfer * Serve as a technical mentor and resource for developing Test Lab employees. * Share practical knowledge of AMP pumps, manufacturing methods, testing procedures, troubleshooting techniques, and historical product designs. * Help employees develop a stronger understanding of why processes and procedures are performed, not simply how to perform them. * Provide hands-on coaching in pump assembly, testing, performance evaluation, and troubleshooting. * Support the development of employees who demonstrate potential for future technical or leadership responsibilities. * Help document critical institutional knowledge so that experience gained over many years remains within AMP. * Encourage employees to take increasing ownership of decisions, problem-solving, quality, and Test Lab performance as their capabilities develop. Cross-Functional Support The Test Lab Quality & Operations Specialist will work closely with: * Test Lab and Production personnel * Quality * Engineering * Scheduling and Planning * Sales and Order Management * Test Lab personnel * Operations leadership * The position is expected to help connect these functions and resolve issues before they negatively affect quality, testing, delivery, or customer satisfaction. PM22 Requirements: Qualifications & Experience * Extensive experience with centrifugal pumps, vertical turbine pumps, or similar rotating equipment. * Strong working knowledge of pump assembly, testing, troubleshooting, and performance characteristics. * Ability to read and interpret pump performance curves, drawings, specifications, and test data. * Strong understanding of manufacturing and Test Lab operations. * Demonstrated ability to troubleshoot mechanical and hydraulic problems. * Strong communication skills and willingness to teach and develop others. * Ability to work effectively across departments and experience levels. * Familiarity with American-Marsh Pumps products, processes, and historical equipment is highly preferred. Measures of Success Success in this position will be demonstrated through: * Improved consistency and accuracy of pump testing. * Earlier identification and resolution of quality or performance issues. * Improved workshop flow and adherence to production schedules. * Reduced rework and avoidable testing or assembly delays. * Increased technical capability and independence among developing employees. * Successful transfer of product and institutional knowledge to the next generation of AMP employees. * Strong collaboration between Production, Testing, Quality, Engineering, and Scheduling. PIed31365c99b9-38003-41707686