Training and Development manager

Training & Development Manager

We are seeking a highly motivated, self-starting Training & Development Manager to lead the onboarding, training, and continuous development of our team.

This role is responsible for building a strong training culture, developing future trainers, and ensuring consistency and excellence across both Front of House (FOH) and Back of House (BOH) operations.

Key Responsibilities:

Onboarding & Training

Lead all new hire onboarding from day one through full certification

Deliver structured training programs for FOH and BOH team members

Ensure all employees meet brand and operational standards

Ongoing Development

Identify performance gaps and implement retraining programs

Conduct regular skill refreshers and development sessions

Track team progress and maintain training documentation

Trainer Development

Recruit, develop, and manage a team of in-house trainers

Create a scalable training system that trainers can execute consistently

Mentor trainers to become strong leaders and culture carriers

Operational Support

Work closely with FOH and BOH leadership to align training with daily operations

Maintain up-to-date knowledge of systems, processes, and menu execution

Step into operations as needed to support peak business times

What We're Looking For

Someone passionate about developing people

A culture builder who leads with positivity and accountability

A systems thinker who can create repeatable, scalable training processes

Strong self-starter with the ability to work independently

Proven leadership and team development skills

Excellent communication and coaching ability

High attention to detail and organizational skills

Ability to lead by example in a fast-paced environment

Previous restaurant / training / teaching experience is required

Training for This Role

Initial training period of 3045 days

Hands-on training led by both FOH and BOH Managers

Full immersion in daily operations, systems, and leadership expectations

Why Join Us

Opportunity to build and lead a high-impact training program

Clear path for leadership growth and development

Work in a values-driven, team-oriented environment

This position is full time with open availability required (including mornings, evenings, weekends, and holidays)

Work Schedule

• Monday to Friday
• Weekend availability
• Holidays

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount