Transfer Team

Job Title

Care, Removal and Transport of Human Remains

Job Description

This position is responsible for the care, removal and transport of human remains in accordance with all state, local and company policies and procedures. Essential functions include transporting the deceased from hospital, nursing home, residence, prep rooms or embalming facilities to the mortuary or funeral home. The role also involves maintaining the transport vehicle, ensuring it is well maintained and clean, and ensuring adequate supply of Personal Protective Equipment is available. Duties must be performed with strict adherence to Edification Policies/Procedures. Other duties as assigned.

Competencies

Communication Proficiency. Teamwork Orientation. Detail Orientation. Thoroughness. Customer Service Orientation. Time Management.

Required Education, Experience, Certifications and Licensure

High School Diploma or equivalent. Valid state issued driver's license in good standing and acceptable driving record. Ability to read, write and speak English fluently. Bilingual is a plus. Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred. Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families. Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise. Maintains a positive attitude and working environment through organization and communication. Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.

Physical Demands and Work Environment

Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds and may be required to lift up to 100 pounds. This position may also require reaching, pushing, and pulling. This position may also be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low. Overtime is sometimes necessary or required. Travel is primarily local occurring during the business day only.