Transportation Coordinator

**About Brink's:**

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

**Job Description**

Brink's Global Services is a division of Brink's Inc, the world's premier provider of secure logistics and security solutions in more than 122 countries across 5 continents.? Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a **Import/Export** ? **Transportation Coordinator - Miami** based out of our Latin America Regional office in Miami, FL.

**Starting Hourly Rate:** $23

***Must be fluent in English & Spanish**

**Job Summary:**

The Import/Export?Transportation Coordinator is responsible for providing hands on customer service and customer assistance for the prompt, effective transportation, clearance, import, export and routing of both domestic and international parcels in accordance with proper procedures for BGS customers.?

**Key Responsibilities:**

+ Receive incoming calls, e-mails and faxes from customers, Brink's affiliates,subcontractors andagentsandrespond to requests for rates, billing issues, service queries,in a timely manner

+ Coordinateday to dayactivitiesforImport / Exportshipments.Interface and coordinate smooth operation of the Import / Export Department with customers, airlines, and field locations.

+ Partner with operations staff todeterminingaccurateoperational service capabilities.

+ Responsible for meeting all IATA and US Customs requirements in document generation and cargo handling.

+ Handle service concerns diplomatically, channeling complaints to otherappropriate personnelas needed.

+ Determine and secure paperwork required for all international moves, including (but not limited to) commercial invoices, special customs paperwork, etc.

+ Determinewhether a courier isrequiredon a givenshipment, andmake courier arrangements with theappropriate gatewayairport office.

+ Respond to inquiriesregardingthe status of items in transit through our system.

+ Prepare customs entries and follow-up with the clearance process on all entries prepared through partnership with internal and external partners.

+ Scan, file, copy, and assemble documentsincluding:bills oflading, dock receipts, licenses, and consulate documents.?

+ Perform Data entry for all export shipments into operating systemandmaintainhard copy files.

+ Researchcustomer claims ensuring the highest level of customer service on every call andensurethat all service complaints are handled diplomatically, channeling pertinent information to customer servicemanager.

+ Ensure all transportation arrangements are made with full consideration of security implications, according to the BGS Procedures and within the General security regulations (GSR).

+ Work closely with other members of the department to ensure the appropriate completion and distribution of the workload and maintain a high quality of service to the customers via time efficient and effective response to voicemails, e-mails, and phone calls and by always ensuring that each customer is treated with the utmost respect and consideration.

**Minimum Qualifications:**

+ Minimum1yearsofhands onair freight Export coordination experience including but not limited to routing of shipments, pricing, routing. data entry and ensuring an outstanding customer service experience.

+ Minimum of1yearsworking with Microsoft Office and other transportation field software programs - bothindustrybased and proprietary.

+ Mustbe 21 years of age or older.

+ Able to work weekends,holidaysand/or extended hours

+ Able to lift at least 50 pounds as needed and whennecessaryon a regular basis

**Preferred Qualifications:**

+ Experience in afast pacedhigh volume Import / Export department for an air freight forwarder.

+ More than1yearsof experience servicing customers in the transportation/logisticsindustry as a coordinator, shipment router or other similarly situated air freightforwardingprofessional.

+ Good basic math skills.

+ Transferrableinternal BGS experience inan Exports, CustomerServiceor other Operational position with working knowledge of BITS,ATLASand GARCIA.

+ Experience insecuredlogistics.

+ Advanced level skills in MicrosoftOffice skills.

**Professional Skills:**

+ Fluent in English and Spanish

+ Professional, positive demeanor

+ Excellent customer service.

+ Collaborative work style.

+ Good ethics and integrity.

+ Ability to work independently and as a productive member of a team.

+ Strong attention to detail.

+ Analytical problem solving.

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's.? Brink's provides an outstanding total compensation package for this position.? In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans.? We also offer a 401(k) Plan.? If you are interested and meet the requirements for this position, please apply.

**What's Nex** **t?**

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

_Brink's is an equal_ _opportunity/affirmative_ _action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace._

_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class._

**Build a Career with Purpose at Brink's**

For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve-powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact.

No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you.

Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way.

See the "Terms and Conditions for Brink's" at: Terms of Use - Brink's US (https://us.brinks.com/terms-of-use)

See the "Brink's California Consumer Privacy Notice" at: Brink's California Consumer Privacy Act Notice - Brink's US (https://us.brinks.com/brinks-california-consumer-privacy-act-notice)