Triage Supervisor - Gastroenterology Practice

Make a Difference.

Wilmington Gastroenterology Associates is seeking an experienced, motivated Triage Supervisor to join our growing team. This is an excellent opportunity for a nurse with strong clinical knowledge, exceptional leadership abilities, and a passion for developing others while providing outstanding patient care.

If you thrive in a fast-paced environment, enjoy mentoring staff, solving problems, and working closely with physicians to ensure high-quality patient care, we'd love to meet you.

What You'll Do

As the Triage Supervisor, you will provide leadership and oversight for our triage department while serving as a key clinical resource for providers, staff, and patients. Responsibilities include:

• Supervise, mentor, and support triage nursing staff.

• Manage staffing schedules and daily workflow.

• Perform annual employee evaluations and provide coaching for professional development.

• Assist with training and cross-training.

• Serve as the primary liaison between patients and providers, ensuring timely communication.

• Review and communicate test results.

• Coordinate referrals, prior authorizations, and radiology scheduling.

• Provide patient education and administer medications within your scope of practice.

• Serve as a clinical resource for the practice and assist with maintaining efficient patient flow.

• Support quality patient care through collaboration with providers and clinical staff.

• Assist with specialized nursing responsibilities, including infusion coverage as needed.

What We're Looking For

• Current North Carolina Nursing License (RN or LPN).

• Minimum of two years of triage and/or Gastroenterology experience preferred.

• Strong leadership and supervisory skills are required.

• Excellent communication and interpersonal skills.

• Ability to prioritize, multitask, and make sound clinical decisions.

• Positive attitude with a commitment to teamwork and exceptional patient care.

• A leader who enjoys mentoring others, fostering accountability, and building a positive team culture.

Why Join Us?

At Wilmington Gastroenterology Associates, you'll become part of a respected, physician-led practice committed to delivering exceptional patient care while supporting the professional growth of our employees.

We offer:

• Monday-Friday schedule (no weekends)

• Competitive compensation

• Comprehensive benefits package

• Paid Time Off (PTO)

• 401(k) retirement plan

• Supportive team environment

• Opportunities for professional growth and advancement within our organization